Privacy Policy

Product information is offered in good faith, but should only be regarded as a guide. Confirm any details before making any purchasing or contractual arrangements. Our staff can not accept any liability for errors on this website. We make every effort to provide accurate information, however errors can sometimes occur. The information listed about particular products listed on this website are intended to inform you about features included in said product, this is not a definitive list and there can sometimes be information that has not been added. Dimensions and other technical specifications on this site are mostly as provided by the manufacturers and can sometimes be approximate. We aim to supply goods in excellent condition.

We will repair or replace any item found defective or damaged before delivery or during unloading. This is in addition to your manufacturer’s guarantee. Before returning a item to us, you must Contact us in writing and obtain a Returns Form. If you return an item without this form we cannot replace it or refund any money. We cannot accept return of products which are damaged after delivery. All prices shown on this website include VAT at the current U.K. rate. All goods and prices are subject to availability from our suppliers, and can go both up and down without notice. You can pay by cheque, cash, PayPal and debit or credit card. Goods will however not be dispatched until payment has been confirmed.

Martin’s Agency understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits Our Site and the Websites and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of Our Site. You will be required to read and accept this Privacy Policy when signing up for any account with us. If you do not accept and agree with this Privacy Policy, you must stop using Our Site and the Websites immediately.

The information collection, use, and dissemination practices of Martin’s Agency set out in this privacy policy apply (1) to the collection, use, storage and disclosure of information by Martin’s Agency, on (a) its websites, including all those of its divisions, subsidiaries and related companies (collectively, the “Websites”), (b) on various third-party websites, and (2) to Martin’s Agency’s other information collection, including the purchase of customer lists from third parties. Martin’s Agency is not responsible for the information collection or privacy practices of third-party web sites or applications.

How We Protect Your Privacy :

Storage of Personal Information. Martin’s Agency stores the Personal Information in a database on Martin’s Agency computers. Martin’s Agency is committed to keeping your Personal Information safe and secure.

Our security measures include:

Our IT systems have security measures (such as a firewall) in place to protect against the loss, misuse, and alteration of the information under Martin’s Agency’s control;
robust encryption of data;
regular scenario planning and crisis management exercises to ensure we are ready to respond to cyber security attacks and data security incidents; and
internal policies setting out our data security approach and training for employees.
Notwithstanding such measures, Martin’s Agency cannot guarantee that its security measures will prevent Martin’s Agency computers from being illegally accessed, and the Personal Information on them stolen or altered.

Your Rights :

You have the following rights:

The right to ask what Personal Information that we hold about you at any time,
The right to ask us to update and correct any out-of-date or incorrect Personal Information that we hold about you free of charge; and
(as set out above) the right to opt out of any marketing communications that we may send you.
If you wish to exercise any of the above rights, please contact us using the contact details set out below.

You may also file a complaint with the competent authority responsible for data protection or lodge an appeal if your Personal Information is misused.

Changes to this Privacy Policy :

We reserve the right to update this Privacy Policy at any time, without prior notice to you, to the extent permitted by applicable law and, where applicable, the principles of the Framework. We will notify the changes that we make to this Privacy Policy by posting the revised Privacy Policy on the Websites, and such changes will be effective immediately unless otherwise stated.

Contact Martin’s Agency :

You can contact us to update your Personal Information or change your preferences by email at info@martinsagency.co.uk

You can also contact Martin’s Agency with questions or concerns about this Privacy Policy or Martin’s Agency’s Personal Information practises:

Email: info@martinsagency.co.uk

Write to:
24 Parkside Drive,
Edgware,
HA8 8JX